Welcome to your dedicated homeowner’s page!
As a Highstreet homeowner, you benefit from Double Warranty. That means you are covered for 2 years on materials and labour, 4 years on electrical and plumbing systems, 10 years on the building envelope, and 20 years on the building structure.
Have questions? Unsure who to contact in different situations? Choose from the options below!
01. Property Manager
If you have questions related to parking, common areas, fobs, door entry, mailboxes, or neighbour concerns, please contact Sky Gate’s Property Manager:
Proline Management
operations@prolinemanagement.com
250.475.6440
02. Homeowner Guide
If you are looking for more information on your new home, including things like a monthly maintenance schedule, please download your Homeowner’s Guide:
Download Homeowner GuideHow To Videos
03. Broken Appliance
If an appliance is not working, missing a piece, or damaged, please reach out to the Trail Appliances Support Team at homeownercare@trailappliances.com or 1.888.416.2990.
Please provide the model number and serial number of your appliance along with your Travelers Home Warranty Schedule D document or Certificate of Warranty. Feel free to reach out if we can assist you with obtaining this.
Still Need Help?
If you have reviewed the above information and still need help with your new home, please use our Warranty Request form.
For us to better assist you, please enter only one item per case.
Warranty Request Form
Copyright ©2023 Highstreet. Website Design by Purple Pig. Sitemap