Mosaic Homeowners

Welcome to your dedicated homeowner’s page!

As a Highstreet homeowner, you benefit from Double Warranty. That means you are covered for 2 years on materials and labour, 4 years on electrical and plumbing systems, 10 years on the building envelope, and 20 years on the building structure.

Have questions? Unsure who to contact in different situations? Choose from the options below!

01. Property Manager

If you have questions related to parking, common areas, fobs, door entry, mailboxes, or neighbour concerns, please contact Mosaic’s Property Manager:

Colyvan Pacific

02. How-to videos + Homeowner Guide

Get familiar with the in-suite systems in your new home by watching our how-to videos.

If you are looking for more detailed information, including things like a monthly maintenance schedule, please download your Homeowner Guide below.

How To Videos

03. Broken Appliance

If an appliance is not working, missing a piece, or damaged, please reach out to the Trail Appliances Support Team at or 1.888.416.2990.

Please provide the model number and serial number of your appliance along with your Travelers Home Warranty Schedule D document or Certificate of Warranty. Feel free to reach out if we can assist you with obtaining this.

Still Need Help?

If you have reviewed the above information and still need help with your new home, please use our Warranty Request form.

For us to better assist you, please enter only one item per case.

Warranty Request Form



Call Us

(778) 946-6250

#602-1708 Dolphin Ave.

Kelowna, BC
V1Y 9S4

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